Local Service Business AI Ecosystem

MELLI AI runs the calm layer behind every call, booking, customer, and shift.

A clean operating system for local service businesses: front desk voice, bookings, customer memory, calendar, reports, and daily owner control under one brand.

Front DeskCalls, bookings, intake, and customer memory.
Ops ManagerOwner dashboard, daily brief, and operating follow-ups.
CalendarAppointments, staff time, reminders, and handoffs.
CatalogServices, items, availability, modifiers, and upsell context.
ReportsRevenue, misses, follow-ups, and owner insights.
1shared customer memory5product modules24/7coverage
๐ŸŒธ
Incoming Call
Sakura Sushi ๐ŸŒธ
mobile
Reminder: Reservation at 7PM
Decline
Accept

Every missed call is a
missed booking.

67% of customers won't leave a voicemail. When no one answers, they simply call your competitor.

0%
Abandon if no answer
0x
More bookings with MEL
24/7
Always available
Powered by MELAI

See MELLI Think

AI that connects the dots across your entire business knowledge base โ€” not just keyword search, but graph reasoning across menus, staff, history, and more.

๐Ÿœ Sakura Japanese ยท Mel AI Receptionist
Business Knowledge Graph
Menu Itemsโ†’
Allergen Mapโ†’
Chef Assignmentsโ†’
Table Availabilityโ†’
Guest History

Your business knowledge, mapped and connected by MELAI

Build Your AI Receptionist โ†’

Compare: Operations Manager vs. Mel

Same work. A fraction of the cost. Never takes a day off.

Human Operations Manager

$3,000-5,000

salary per month

Traditional AI Receptionists

$29-99

per month (forgets every call)

BEST VALUE

Mel (MELLI)

$199

per month (remembers every customer)

Save $2,700 - $4,700 per month

Mel does the work of an operations manager โ€” for $499/month. No benefits, no sick days, never forgets a customer.

5 Things Mel Does That No AI Receptionist Can

Mel is not a phone system. She is your first AI employee.

Memory That Never Forgets

Mel remembers every customer interaction โ€” not just today's call, but their complete history. 'Hi Sarah, last time you booked Tuesday 3pm โ€” same time this week?'

5-Minute Setup

No technical knowledge needed. Get your AI Operations Manager live in 5 minutes.

Business Intelligence Hub

Every call becomes structured customer data in your Notion workspace. Automatic lead scoring, preference tracking, and follow-up reminders.

24/7 Conversational Assistant

Not just a phone system โ€” chat with Mel on Telegram or WhatsApp anytime to check appointments, customer history, or get insights.

Instant Telegram Alerts

Get real-time Telegram notifications for every call โ€” who called, what they wanted, and what Mel did. Stay in the loop without being on the phone.

Zero Integration Hassle

Notion, Telegram, Google Calendar โ€” all work out of the box. No Zapier required, no technical setup, no monthly add-on fees.

Omnichannel Integration

Mel Sales and Mel Support connect directly to WhatsApp and WeChat Official Account โ€” meet your customers where they already are, across every major messaging platform.

โฐ

Scheduled Automations

Set Mel on autopilot โ€” daily summaries, weekly reports, appointment reminders, all delivered to Telegram or WhatsApp automatically. Pro+

๐Ÿ”—

10+ Native Integrations Pro

Connect up to 10 apps โ€” WhatsApp, Gmail, Stripe, HubSpot, Calendly, Slack, QuickBooks, Shopify, Notion, Zapier โ€” and let Mel control them all. Professional plan only.

๐Ÿ“ž WhatsApp๐Ÿ“ง Gmail๐Ÿ’ณ Stripe๐Ÿ”— HubSpot๐Ÿ“… Calendly๐Ÿ’ฌ Slack๐Ÿ“Š QuickBooks๐Ÿ›๏ธ Shopify๐Ÿ“ธ Notionโšก Zapier
๐Ÿ‘ฅ

Multi-Role AI Employees

Hire Front Desk receptionists, Sales SDRs, or Customer Support agents. Each AI is specialized for its specific job out of the box.

Included
๐Ÿง 

Self-Correcting Intelligence (CRAG)

Included in all plans: Mel evaluates memory relevance in real-time before every response โ€” filtering out stale data and retrieving only what's accurate. Zero hallucinations, 100% reliable customer recall.

Included
๐Ÿค–๐Ÿค–

Multi-Agent Specialized Team

Included in all plans: Not just one AI โ€” a coordinated team. Mel deploys specialized Sales, Support, and Receptionist agents, each an expert in their domain, working seamlessly under one roof.

Included
๐Ÿค

Sentiment-Aware Human Handoff

Included in all plans: Mel detects high-intent buyers and unhappy customers in real-time. When it matters most, AI pauses and you receive an instant Telegram alert โ€” take over to close the deal or save the relationship.

Booked. Confirmed. Done.

MEL collects the details and checks your calendar โ€” while the customer is still on the phone.

โšก2 min average booking time

May 2026

Su
Mo
Tu
We
Th
Fr
Sa
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Booked
Confirming
M
MEL CONFIRMING BOOKING

Why Small Businesses Choose MELLI AI

Mel โ€” your AI Reception Manager โ€” handles it all, 24/7

Remembers Returning Customers

Mel recognizes your regulars and greets them by name. Long-term memory means every returning caller gets a personal, informed experience.

24/7 โ€” Never Misses a Call

Mel answers every call around the clock, including holidays and after hours. No voicemail, no missed leads โ€” every caller gets an instant response.

Books Appointments ยท 20+ Languages

Mel schedules directly into your calendar and speaks with customers in over 20 languages โ€” English, Mandarin, French, Spanish, and more.

WhatsApp & Telegram Follow-Ups

After every call, Mel sends automated follow-ups and confirmations via WhatsApp or Telegram โ€” keeping customers engaged without any effort from you.

Military-Grade Encryption (AES-256)

Your business data and customer conversations are protected by the same encryption standards used by the NSA. We prioritize your privacy and business secrets with 100% encrypted storage and transmission.

Why MELLI? The Only Choice That Makes Sense.

Enterprise AI operations power โ€” at a price small businesses can actually afford.

Enterprise AI Operations platforms charge $3,000+/mo for the same capabilities.
MELLI starts at $79/mo. Same power. Built for you.

Monthly Cost

Human: $3,000โ€“5,000Enterprise: $3,000+Basic AI: $25โ€“99MELLI: From $79

Answers Phone Calls

Human: โœ…Enterprise: โœ…Basic AI: โœ…MELLI: โœ…

Chat via Telegram/WA

Human: โœ…Enterprise: โœ…Basic AI: โŒMELLI: โœ… Pro+

Remembers Customers

Human: โš ๏ธ LimitedEnterprise: โœ…Basic AI: โŒMELLI: โœ… LMA

Scheduled Automations

Human: โŒEnterprise: โœ…Basic AI: โŒMELLI: โœ… Pro+

24/7 Availability

Human: โŒEnterprise: โœ…Basic AI: โœ…MELLI: โœ…

Setup Time

Human: WeeksEnterprise: MonthsBasic AI: 1 hrMELLI: 5 min

Built for Small Biz

Human: โœ…Enterprise: โŒBasic AI: โœ…MELLI: โœ…

Enterprise-Grade AES-256

Human: โŒEnterprise: โœ…Basic AI: โŒMELLI: โœ…

Transparent AI billing (no markup)

Human: N/AEnterprise: โŒBasic AI: โŒMELLI: โœ…

The only AI Operations Manager built for small business.

Get Started โ€” From $79/mo

14-Day Money Back Guarantee ยท No setup fees ยท Cancel anytime

Simple, Transparent Pricing

Choose the plan that fits your business. No hidden fees.

Starter

Perfect for solo entrepreneurs & small shops

Mel Standard AI
$79/mo

30 calls included

$1.50/call after 30

  • Mel Standard AI - answers calls 24/7
  • 1 dedicated phone number
  • 30 calls per month
  • 1 Staff Calendar (+$8/mo per extra staff)
  • Notion lead capture (auto-logged)
  • Telegram notifications after every call
  • Mel Chat (7-day customer memory)
  • Call summaries & lead data (13 fields)
  • Community support
  • -WhatsApp integration
  • -Scheduled Automations
  • -Unlimited memory (LMA)
MOST POPULAR

Professional

For growing businesses

Mel Elite AI
$199/mo

100 calls included

$1.20/call after 100

  • Mel Elite AI - most advanced model
  • Everything in Starter, plus:
  • 100 calls per month
  • Up to 5 Staff Calendars (+$8/mo per extra staff)
  • Mel Chat via Telegram & WhatsApp
  • 10 app integrations (Google Calendar, Notion, WhatsApp, Gmail, Slack, HubSpot, Calendly, QuickBooks, Zapier, Stripe)
  • Mel controls all connected apps by voice or chat
  • Scheduled Automations (daily summaries, weekly reports)
  • Unlimited customer memory (LMA)
  • 20+ language support
  • Advanced analytics & reporting
  • Priority support

Business

For multi-location & large businesses

Mel Elite AI
$499/mo

300 calls included

$1.00/call after 300

  • Everything in Professional, plus:
  • 300 calls per month
  • Unlimited Staff Calendars
  • Unlimited phone numbers
  • API access & custom integrations
  • White label (your brand, your Mel)
  • Dedicated account manager
  • 99.9% uptime SLA

14-Day Money Back Guarantee | No long contracts | Cancel anytime

Ready to Hire Your First AI Employee?

Join 100+ small businesses using Mel โ€” an AI Operations Manager who never forgets a customer.

Meet Your AI Operations Manager

14-Day Money Back Guarantee